PCOMM V14 READS EVERY PRINTER CONNECTED TO THE PRINT SERVER THUS CREATES A VERY LONG PRINTER NAME AND IT CRASHES THE SESSIONS. PCOMM 13.0.2.0 - FTP CLIENT TLS DATA CONNECTION FAILS. If you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Technical Support.įollow IBM Rational Client Support on Twitter | Facebook | YouTube | devWorks Blogīack to top Refresh Pack 2 (Personal Communications V14.0.2.0) Link Is there a workaround for the problem? If so, be prepared to describe the workaround. Can you reproduce the problem? If so, what steps do you take to reproduce it?.Do you have logs, traces, or messages that are related to the problem?.What software versions were you running when the problem occurred?.To save time, know the answers to these questions: When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. Helpful Hints For Obtaining Technical Assistance:īefore you contact IBM Rational Software Support, gather the background information that you need to describe the problem. Visit the Jazz Community if you use a Rational product created using the Jazz platform to interact directly with the Jazz development team and other community members, download product trials and betas and track development progress.Visit developerWorks to access an online collection of tutorials, sample code, standards, forums and other resources provided by experts at IBM to assist software developers using Rational tools including access to the IBM RFE Community.Visit the IBM Support Portal to configure your support portal experience and review FAQs, lists of known problems, fixes, and a wealth of important support information.IBM Rational Software Support Communities
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